Before Viewing

Once the viewing is scheduled by Relocify, we will add it to your dashboard. You will receive a notification as soon as we add it.

Later we will add the following information about the viewing under the discussion section:

• Full address, including the floor
• Agency’s phone number: Generally, you will ring the intercom and enter the apartment without calling anyone. In case you can’t find the apartment or there is no one at an agreed time please use this number to contact the agent but try to call only once as they will be busy with welcoming other people at the viewing as well.
• Additional details: If there is something important you need to be aware of, we will inform you about it before the viewing.

How to find the door/intercom?

During the viewing

<aside> 💡 Usually, viewings last 1 hour and it’s okay to be 5-10 minutes late for your timeslot. But in case you are running late, always call the agency and make sure they don’t leave the apartment and wait for you.

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<aside> ❗ Always mention to the agent that the viewing has been booked via Relocify and that we made the appointment as not mentioning it can lead to issues with sending offers for this property.

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Please check the following details with the agent while you are at the viewing:

• Contract type: check if it’s type A (min 1 year and then prolonged indefinitely), B (max 24 months), or C (usually less than a year). If they tell the length instead (e.g. 12 months or max 24 months), you can always ask us what it means
• Contract starting date: The earliest starting date, from when the apartment will be available
• Deposit: It’s usually 1 or 2 months’ rent, so check exactly how much it is
• Service costs: ask if there are any additional service costs or if it's included in the rent
• Energy Label: Due to the current energy situation it’s important to check the label
• Window glazing: ask if windows are single or double glazed but also check on your own each window in the apartment as agents sometimes give the wrong information
• Furniture: If apartment is furnished, you can ask if everything you see in the apartment will stay
• Additional questions: Feel free to ask additional questions that are important to you